Delivery Terms and Conditions

Delivery

Delivery of your order usually takes place within 10 working days. Articles with a subsequent delivery date, will be despatched according to this date. Unfortunately these articles are not immediately available for despatch. You will be informed as soon as possible of any delivery delays.

Different Shipping Address:

If you prefer, we will deliver to a different address. Please enter your alternate delivery address at the cash point or enter it on your order form.

Delivery Cost:

The delivery cost regarding freight, packaging and insurance amounts to £4,00 (Sterling). This amount will be charged once per order, regardless of how many individual deliveries the order consists of. Delayed portions of your order are, of course, without charge. Should you change your place of residence, we would kindly ask you to inform us as soon as possible. All necessary personal details will be recorded by us at the time of your order and we give you our assurance that they will be trustworthily handled.

Payment

At this time, we accept credit card payment and we will happy to process Visa & MasterCard. It is also possible to pay with a check which we would ask you to send to our Bedford address. All prices in this catalogue are in Pounds Sterling and are inclusive of statutory Value Added Tax. The prices are valid until the publication of the next catalogue. The goods remain the property of Ulla Popken GmbH until payment has been fully completed.

Payment with Credit Card

We require only your credit-card number, check number (on the reverse side of your credit card), the issuing credit institute, valid-until date and your date of birth. The debit demand will be made to your credit-card issuer as soon as the goods have left our premises.Returned goods will be immediately removed from your customer account and the corresponding credit-value transmitted to your credit-card issuer.