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Data security and safety at Popken Fashion GmbH

Welcome to Popken Fashion GmbH

We are delighted that you visit our website and would like to thank you for your interest in our company, products and website. Protecting your privacy when you use our website is important to us. For this reason, please take note of the following information:

 

Anonymous Data Collection

As a general rule, you may visit the Ulla Popken website without providing us with information about your identity. We only get to know the name of your device, the name of your internet service provider, the region and the website from which you visit our website and our websites visited by you. This information is evaluated for statistical purposes. As individual user, your identity remains anonymous in this context.

Collection and Processing of Personal Data

Our data protection practices are in line with the EU General Data Protection Regulation (GDPR). We collect and store the relevant data for our business processes (surname, first name, address, date of birth) and use these to support quick access to customer data during customer calls. As well as this, we collect the email address and, on a voluntary basis, the telephone number to be able to contact the customer for possible enquiries or to be able to send order confirmations for online purchases. We pass personal data on to specialised service providers such as call centres, delivery agents and IT service providers for the taking of orders, shipping, processing and maintaining customer data. Email packet notifications include marketing for company products from the Popken Fashion Group.
We also use the telephone number provided to make promotional pitches to inform you of our company’s interesting offers. The email address can also be used for marketing purposes if the customer has provided this in the framework of the order or when subscribing for the newsletter, and has given their permission for this. In unique cases, your address data may also be forwarded to our partner companies for marketing purposes.
The responsible entity in the sense of GDPR is Ulla Popken GmbH. Please use the contact details listed in our legal notice. Working on their behalf, Popken Fashion Services, Am Waldrand 19, 26180 Rastede, is active in the processing of data.



Objection Against the Use, Rectification or Erasure of Data

If we have personal data which is not/no longer correct or if you request that your data be erased in accordance with the provisions of GDPR or object to the use of your data for marketing purposes, you can inform of this at any time by communicating this to Ulla Popken, Am Waldrand 19, 26180 Rastede or by email to service@ullapopken.co.uk.  If you would not like to receive any more emails from Ulla Popken, you also have the following possibilities to deregister via the link at the end of each Ulla Popken newsletter. In every email you receive, you will also find precise instructions of how you can remove yourself from each possible list.

Export and Processing of Data in Countries Outside the European Economic Area

No exporting of personal data takes place in states outside of the EEA in connection with ordering. However, you can select functions in our online shop where your item selection is analysed and stored along with your email address in a third country. We indicate this specifically when you call up the functions.

Further Information and Contact Details

If you have further questions on “data protection at Ulla Popken GmbH”, please contact the data protection officer of our company. You can reach him at datenschutz[at]popken.de. 

External Links

To provide you with optimal information, our websites contain links referring to third-party websites. Where such links are not obviously recognisable, please note that these are external links. Ulla Popken GmbH does not have any influence on the content and design of such websites of other providers. Therefore, the guarantees provided in this Privacy Policy clearly do not apply to these.

Cookies

On our website, we use cookies to facilitate the use of certain features. These are small text files that are saved on your computer. Most of the cookies used by us are erased from your hard drive at the end of your browser session (so-called session cookies). Other cookies remain on your computer and allow us to recognise your computer again upon your next visit (so-called permanent cookies). If you wish to use our shopping basket feature, you must enable these temporary cookies! If you disable cookies, it may be the case that certain features on our site are not available to you and some web pages may not be displayed properly.

Targeting Service

We work together with targeting service providers for advertising and marketing purposes. The aim of this collaboration is to improve online marketing and shape it in a customer-oriented manner so that you receive offers which are relevant to you. Here of course, we adhere strictly to the applicable data protection laws. For this, we store so-called tags on our server which allow for the analysis of the use of our website by yourself and others. These tags allow information about the use of our website to be recorded and transmitted to a server operated by one of our service providers and stored there. This information is assigned an anonymous number by a cookie (see above). It is not possible to identify you or any user of your computer using this anonymised number. Our service providers use this information to advertise for us on other websites, especially in the form of banner advertisements. Here, the anonymous data is in no way connected with your personal data.

Product Reviews by Bazaarvoice

As a customer, after your purchase you will receive a review email, regardless of whether you have subscribed to a newsletter. This email is sent from our service provider, Bazaarvoice, Inc.
(ATTN: Legal Dept 10901 Stonelake Blvd Austin, TX 78759, USA). For this purpose, the email address provided as well as the purchased products is passed on to Bazaarvoice.  You can find more information on the processing of your data by Bazaarvoice in the data protection information at https://www.bazaarvoice.com/uk/legal/privacy-policy/.
You can object to the sending of this information at any time by clicking on the link to unsubscribe contained in every review email, or by contacting our customer service team.

Advertising partner

Voucher offers of Sovendus GmbH: In order to select a currently interesting voucher offer for you, we will transmit your pseudonymised hash value of your e-mail address and your IP-address in encrypted form to Sovendus GmbH, Moltkestrasse 11, D-76133 Karlsruhe (Sovendus) (Art. 6 par. 1 f GDPR). The pseudonymised hash value of your e-mail address is used to consider a possibly existing objection to receive offers from Sovendus (Art. 21 par.3, Art. 6 par. 1 c GDPR). The IP-address will be exclusively used for data security purposes and as a rule the same will be anonymised after seven days (Art. 6 Abs.1 f DSGVO). Furthermore, we will transmit order number, order value with currency, session ID, coupon code, and time stamp in pseudonymised form to Sovendus for billing purposes (Art. 6 Abs.1 f DSGVO). If you are interested in a voucher offer of Sovendus, while there is no objection existing to receive such offers, and if you click on the voucher banner, we will transmit your form of address, your name and your e-mail address in encrypted form to Sovendus to prepare a voucher (Art. 6 par. 1 b, f GDPR). You will find further information about the processing of your data by Sovendus in their Online Data Protection Notice at www.sovendus.co.uk/privacy_policy.

Facebook as Standard Plugin

Our website uses so-called social plugins ("plugins") of the social network Facebook operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). The plugins are labeled with a Facebook logo or the addition "Facebook Social Plug-in" or "Facebook Social Plugin". An overview of the Facebook plugins and their appearance can be found at: https://developers.facebook.com/docs/plugins If you access a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook. The content of the plugin is directly sent from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a server of Facebook in the USA and stored there. If you are logged in to Facebook, Facebook can immediately associate your visit to our website with your Facebook profile. If you interact with the plugins, for example by clicking the "I like" button or by submitting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and signaled to your Facebook friends. The described data processing processes take place in accordance with Art. 6 (1) point f GDPR on the basis of Facebook's legitimate interests in the insertion of personalized advertising for the purpose of informing other users of the social network about your activities on our website and for the purpose of demand-oriented design of the service. If you do not want Facebook to associate the information collected through our website directly with your Facebook profile, you must log out of Facebook before you visit our website. You can also prevent the loading of the Facebook plugins and thus the data processing procedures described above with add-ons for your browser for the future, e.g. with the script blocker "NoScript" ( http://noscript.net/ ). Facebook Inc., based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights and setting options for the protection of your privacy can be found in the Facebook data protection information at: http://www.facebook.com/policy.php.

Facebook Custom Audience via the Pixel Process

This website uses the "Facebook Pixel" of Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). If the user has given us his explicit consent, his behavior can be tracked after he has seen or clicked on a Facebook advertisement. This process is designed to evaluate the impact of Facebook ads for statistical and market research purposes and may help to optimize future advertising efforts. Data collected shall remain anonymous and cannot be used to draw any conclusion about the identity of the user. However, those data are stored and processed by Facebook to enable a connection to the respective user profile and to allow Facebook to use those data for its own advertising purposes in accordance with the Facebook Privacy Policy ( https://www.facebook.com/about/privacy/ ). You may allow Facebook and its partners to place ads on and outside of Facebook. A cookie may also be stored on your computer for these purposes. These processing operations only take place if express consent is given in accordance with Art. 6 (1) point a GDPR. Consent to the use of the Facebook pixel may only be given by users who are older than 13 years of age. If you are younger, please ask your legal guardian for permission. Facebook Inc., based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. If you want to disable the use of cookies on your computer, you can set your Internet browser so that cookies can no longer be stored on your computer in the future and/or cookies that have already been stored will be deleted. However, when disabling all cookies, some functions of our internet pages may no longer be able to be executed. .

Criteo

On our website, within the framework of a shared responsibility in the sense of Art. 26 GDPR we use the services of Criteo SA, 32 Rue Blanche, 75009 Paris. The purpose of this processing is retargeting. This means that if you have viewed particular offers on our website, we can display advertising for similar offers that we have on other third-party websites or platforms. Within the framework of the contract with Criteo, we determine the scope of the respective marketing campaign. The implementation of this marketing campaign, including the decision over which advertisements are delivered where, is then the responsibility of Criteo. For this, a code from Criteo is exported directly by Criteo to our website and so-called (re-)marketing tags (invisible graphics or code, also known as “web beacons” are integrated. With the help of these tags, an individual cookie, i. e. a small file, is saved on your device (instead of cookies other comparable technologies may also be used). The web pages visited by the user, the content they are interested in, the offers they clicked on as well as technical information on browser and operating system, referring web sites, duration of the visit and other information regarding the usage of the online services are stored in this file. Criteo can also connect the above information to such information from other sources. If the user subsequently visits other web pages, ads which are adjusted to their interests can be displayed. You can find more information as well as objection options on the collection of data by Criteo in the Criteo's Privacy Policy conditions: https://www.criteo.com/privacy/. Within the framework of the shared responsibility for the processing described in the “cookies” section, you can assert your rights in terms of GDPR with and to us as well as with and to Criteo. The legal basis for this is a legitimate interest in accordance with Art. 6(1) Line 1 f GDPR, namely the fulfilment of our business purposes.

Newsletter and the recording of your user habits

If you subscribe to our newsletter, we will use your email address to send you regular information about our fashion offers and promotion. To ensure proper registration to the newsletter and prevent unauthorised registration from third parties, we will send you a  one-time e-mail in which we will ask you to confirm your subscription. The legal basis for this is your consent in accordance with Art. 6 (para.1)  GDPR. You can unsubscribe from the newsletter at any time by clicking the corresponding link in the e-mail or via our customer service team listed above."
In connection with your subscription to receive the newsletter, we will also store your IP address, the date and the time of your subscription and the confirmation so that we can retrace and prove your subscription at a later date. The legal basis for this storing of data is a legitimate interest in the sense of Art. 6 (para.1) f GDPR, where the legitimate interest is being able to prove the subscription.

E-mails sent by us contain so-called tracking pixels which enable statistical evaluation. This is a miniature graphic embedded in the email with the help of which we can recognise whether and when an email was opened and which links contained in the email were clicked on. Here, your IP address is also communicated to our server. However, we do not store this or any other personal data.

In order to offer you the best possible service as a customer - e.g. via internet pages, which are optimally tailored to your wishes or through personalised and individual offers in our newsletter - we record your activities on our webpages and the items placed into your baskets. We use cookies for this for analysis purposes to find out how you use our internet site, and to allow us to continually optimise our offer: we know, for example, which sites you like to look at or which items you have searched for.
We have entered into agreements with external service providers who register access to certain pages of our website with marketing campaigns to be able to create reports about page views, statistics, adverts that were clicked on and/or other browsing behaviour on our website. The data collected for this is exclusively anonymised data which only contains the number of views of certain pages of our website. Under no circumstances do we communicate the personal data of our customers to these service providers.

We have already made reference to the cookies on our website. The legal basis for the processing of personal data through the use of cookies is also the legal basis of Art. 6 (1) GDPR. If you do not agree with the use of cookies on your computer, you can delete the cookies in your browser at any time and also prevent the storing of cookies in the future. As we lack information under these circumstances, it could be the case that the functionality of our website is then restricted.

AddThis

We use "Addthis" Plugins on our websites to facilitate access to and forwarding of website content.  By the use of "Addthis", Cookies are deployed. Thereby, data is collected and transmitted  to AddThis LLC in the USA where it is analysed.Further information on data analysis by  AddThis LLC and Data Privacy can be found at www.addthis.com/privacy. This website carries details of which Data is collected  and for which purpose they are further processed. Processing of the data concerned is not carried out by us. By using the "Addthis" function you agree to the data processing by Add This LLC. You may object to the use of your data at any time by the use of "Opt Out Cookies" http://www.addthis.com/privacy/opt-out.  Alternatively you can set your browser to to block Cookies

Dynamic Yield

On our website we use the services of Dynamic Yield Ltd. (Dynamic Yield Ltd. 8 Kaplan Street, Tel Aviv, 6473409, Israel). Your visit to the website will be personalised by the recommendation tool Dynamic Yield to enable an individual and personal experience with the Ulla Popken website and its contents. The page contents that you access will be used in order to show you suitable articles and relevant page contents. For this purpose, Dynamic Yield will collect pseudonymised information about your user behaviour at the Ulla Popken online shop. This takes place with the use of Cookies which exclusively store pseudonymised information under an ID (pseudonym) which is generated at random. A direct link to a specific person is therefore not possible. If you would like to prevent the future collection of data by Dynamic Yield, you can do so under the following link: https://www.dynamicyield.com/platform-privacy-policy/. Here, you can also find further information concerning data protection and the tracking technology used by Dynamic yield.

fatmedia re- and pretargeting

We use the re- and pretargeting function of fatmedia.io on our website. This enables us to target visitors to our websites with advertising, compensate visitors to the personalized websites, interest-based advertising ads are displayed. Fatmedia.io uses cookies to carry out the analysis of website use, which basis for the creation of interest-based advertisements. There is no storage of personal data of the visitors of the website. The user is a other website are you display www.

You can permanently deactivate the use of fatmedia.io by ad-shot llc cookies by clicking on the following link: https://tech.fatmedia.io/consent.php?cid=717 and pressing the button Do not show advertising.
Further information is available at https://www.mediards.de/#datenschutz
The legal basis is a legitimate interest according to Art. 6 Para. 1 S. 1 f GDPR, namely the pursuit of our business purposes, namely the targeted advertising of our services.